Yotpo is a popular platform for businesses that want to improve customer engagement through reviews, loyalty programs, and visual marketing tools. However, it is not a one-size-fits-all solution due to its high pricing, limited features, and lack of flexibility for specific requirements.
Fortunately, several alternatives offer a better fit for different requirements. For example, Trustpilot and Loox excel in robust review collection, while Smile.io shines with its specialized loyalty program features.
Therefore, this article brings you a curated list of the best Yotpo alternatives, each offering unique features that align with your business goals and help unlock new possibilities.
Without further ado, let’s get started!
Table of Contents
Best Yotpo Alternatives In 2025
Quick overview of best alternatives to Yotpo:
- Trustpilot: Best for building credibility with verified customer reviews.
- Loox: Great for boosting eCommerce sales with photo and video reviews.
- Stamped.io: Perfect for combining reviews and loyalty programs.
- Okendo: Best for showcasing detailed, product-specific reviews.
- Bazaarvoice: Best for expanding visibility through review syndication.
- Klaviyo: Best for personalized email and SMS marketing.
- Judge.me: Great for affordable and feature-rich eCommerce reviews.
- REVIEWS.io: Ideal for gaining in-depth customer sentiment insights.
- Smile: Ideal for creating engaging customer reward systems.
- Refersion: Great for managing and scaling affiliate marketing programs.
- Podium: Perfect for local businesses improving customer communication.
- Birdeye: Perfect for enhancing customer satisfaction and retention.
Let’s delve into the details!
1. Trustpilot
Link: https://www.trustpilot.com/
Key Features of Trustpilot
- Verified public reviews.
- Google integration.
- Multi-platform support.
- Customizable review widgets.
- Email review request.
- Feedback requests and surveys.
Trustpilot is one of the popular alternatives to Yotpo for managing customer reviews and optimizing brand trust. It offers a powerful review management system that focuses on verified and transparent reviews that can be displayed on multiple platforms including Google search results.
Additionally, Trustpilot owns a public review system where reviews are visible to both businesses and potential customers to foster transparency. It also integrates with eCommerce platforms like Shopify to improve customer engagement.
Pros of Trustpilot
- SEO benefits.
- Increased trust and transparency.
- Wide platform integration.
- No limit on review volume.
- Cost-effective options.
Cons of Trustpilot
- Publicly visible reviews (negative too).
- Customization limitations.
- High reliance on external traffic.
- Dependence on Google Search.
Pricing:
- Free plan for limited features.
- Plus: $259/month for 8 widgets, 3 user accounts, and 200 review invites.
- Premium: $629/month for a full widget library, 10 user accounts, and 500 review invites.
- Advanced: $1059/month for custom widgets, 20 user accounts, and 5,000 review invites.
- Enterprise: Custom pricing for unlimited user accounts and review invites.
2. Loox
Link: https://loox.app/
Key Features of Loox
- Photo reviews.
- Integrated with Shopify.
- Customizable widgets.
- Visual marketing tools.
- Automated review requests.
- Loyalty and rewards programs.
Loox is another great alternative to Yotpo especially designed for Shopify stores. It focuses on enhancing customer engagement through product reviews, photo reviews, and advanced visual marketing.
Furthermore, its easy-to-use interface and customization options help businesses enhance their customer experience by showcasing product reviews that feature photos, leading to higher conversion rates.
Pros of Loox
- Enhanced trust and conversions.
- Tailored for Shopify users.
- Enhanced product discovery.
Cons of Loox
- Limited to Shopify.
- Fewer advanced marketing features.
- Cost for small stores.
Pricing:
- Beginner: $9.99/month for multilingual support and review request emails.
- Scale: $34.99/month including video reviews, full customization, etc.
- Unlimited: $599.99/month for unlimited review requests, unlimited referrals, and upsells.
Note: Each plan comes with a free trial for a limited period.
3. Stamped.io
Link: https://stamped.io/
Key Features of Stamped.io
- Rich user-generated content.
- Point-based rewards system.
- Customizable review widgets.
- Multi-platform integration.
- Advanced analytics.
- Automated tools.
- Net promoter score.
Stamped.io is a popular Yotpo alternative that is known for its focus on product reviews, user-generated content, and loyalty programs. It offers a comprehensive suite of features designed to enhance customer engagement, boost conversions, and provide valuable insights into customer behavior.
Moreover, the platform seamlessly integrates with various e-commerce platforms such as Shopify, WooCommerce, BigCommerce, and more. Also, it offers loyalty and rewards programs to gain customer retention and improve overall customer engagement.
Pros of Stamped.io
- Enhanced trust with visual content.
- Comprehensive loyalty features.
- Wide compatibility.
- Data-driven insights.
Cons of Stamped.io
- Higher costs for advanced features.
- Steeper learning curve.
- Limited advanced email marketing.
Pricing:
- Starter plan: Free for up to 50 monthly review requests.
- Basic: $23/month for up to 200 monthly review requests.
- Premium: $59/month for up to 500 monthly review requests.
- Business: $149/month for up to 1,500 monthly review requests.
- Professional: $299/month for up to 3,500 monthly review requests.
4. Okendo
Link: https://okendo.io/
Key Features of Okendo
- Photo and video reviews.
- Customizable review requests.
- Google shopping integration.
- Advanced display widgets.
- Incentivizes customers with points and rewards.
- Multi-language support.
- Seamless integration with Shopify, Klaviyo, etc.
Okendo is one of the top Yotpo alternatives that you can use to enhance customer engagement and build credibility through user-generated content. It provides powerful tools for collecting and showcasing product reviews, including photos and videos to boost your brand’s value.
Beyond this, Okendo stands out for its focus on loyalty programs and Google Shopping integration which allows you to incentivize repeat purchases and display star ratings in search results for better visibility. Also, you can use its advanced analytics to refine your business strategies and improve performance.
Pros of Okendo
- Easy to set up.
- Custom branding.
- Affordable plans.
- Improves SEO and Click-through rates.
- Detailed feedbacks.
Cons of Okendo
- Limited platform compatibility.
- Higher costs for advanced features.
- Limited features in the free plan.
Pricing:
- Free plan with limited usage.
- Essentials: $19/month for up to 200 orders.
- Growth: $119/month for up to 1,500 orders.
- Power: $299/month for up to 3,500 orders.
- Advanced: $499/month for up to 10,000 orders.
- Enterprise: Custom pricing for custom order limit.
5. Bazaarvoice
Link: https://www.bazaarvoice.com/
Key Features of Bazaarvoice
- Review syndication.
- Visual content management.
- Social integration.
- Sentiment analysis.
- SEO-optimized reviews.
Bazaarvoice is yet another alternative to Yotpo known for its focus on user-generated content (UGC) and customer feedback management. It also provides advanced analytics to understand customer sentiment and trends.
Moreover, Bazaarvoice offers syndication capabilities to allow brands to share reviews with retail partners and expand the reach and impact of customer feedback.
Pros of Bazaarvoice
- Scalable for enterprises.
- Enhances reach and credibility.
- Focus on authenticity.
- Comprehensive analytics.
Cons of Bazaarvoice
- Less focus on loyalty programs.
- Limited customization.
- Moderation delay.
- Complex setup.
Pricing:
Bazaarvoice offers three plans: Essentials, Advanced, and Enterprise. However, specific pricing details are not disclosed on their website. For accurate and personalized pricing information, it’s best to visit Bazaarvoice’s website directly.
6. Klaviyo
Link: https://www.klaviyo.com/
Key Features of Klaviyo
- Email and SMS automation.
- Advanced segmentation and predictive analytics.
- Deep integrations.
- Drag-and-drop editor.
- Real-time tracking.
- Popups and forms.
Klaviyo is a popular marketing automation platform for businesses that focus on personalized email and SMS marketing. It excels in creating data-driven marketing campaigns that drive customer retention and sales.
You can also leverage advanced audience segmentation, predictive analytics, and integrations with popular eCommerce platforms like Shopify and WooCommerce to target customers effectively.
Plus, its robust automation capabilities allow you to send personalized messages based on customer behavior, purchase history, or website interactions.
Pros of Klaviyo
- Personalized marketing.
- eCommerce centric.
- Comprehensive support.
- Intuitive dashboard.
Cons of Klaviyo
- High cost for larger lists.
- Limited visual customization.
- No free tier for large businesses.
- Additional charges for SMS usage.
Pricing:
- Free with access to limited features
- Email: $45/month
- Email and SMS: $60/month
7. Judge.me
Link: https://judge.me/
Key Features of Judge.me
- Collect customer-generated content.
- Automated installation and reminders.
- Drag-and-drop email editor.
- Fully customizable.
- Review syndication.
- Free plan with core features.
Judge.me is an excellent Yotpo replacement known for its flexibility and visual reviews. It offers a highly affordable and feature-rich platform for collecting and displaying customer reviews to help businesses enhance trust and credibility.
With its automated review request emails, Judge.me ensures businesses can consistently gather feedback while saving time. Its features like review syndication, customizable widgets, and robust functionality make it a top choice for small to mid-sized businesses looking for an effective solution for customer reviews without the high costs of Yotpo
Pros of Judge.me
- Competitive pricing.
- Flexible review widgets.
- Reward coupons.
- Strong integration with Shopify, WooCommerce, BigCommerce, etc.
- In-built email templates.
Cons of Judge.me
- Advanced features require a subscription.
- Less advanced reporting.
- Lacks some enterprise-grade features.
Pricing:
- Forever Free with access to core features.
- Awesome: $15/month for additional features like drag-and-drop editor, automatic reminders, etc.
8. REVIEWS.io
Link: https://www.reviews.io/
Key Features of REVIEWS.io
- Comprehensive review collection.
- Surveys and feedback tools.
- Shopify session replays.
- SMS review requests.
- Dynamic review links.
- API access and customization.
- Custom email domain and templates.
REVIEWS.io is offering a comprehensive set of features designed to enhance customer engagement through reviews and social proof. With seamless integrations for platforms like Shopify, WooCommerce, and BigCommerce, REVIEWS.io provides businesses with tools to collect and display reviews across multiple channels.
In addition, it offers advanced customization options to allow businesses to personalize the review widget to match their brand identity. It also includes a review request automation feature to ensure businesses can easily follow up with their customers for feedback.
Pros of REVIEWS.io
- Cost-effective pricing.
- Extensive customization options.
- Advanced reporting and analytics.
- Multi-channel support.
- Video and photo reviews.
Cons of REVIEWS.io
- Steep learning curve.
- Limited advanced features in lower plans.
- Limited Shopify flow capabilities.
- No free tier.
Pricing:
- START-UP: $99/month for 1500 review invites.
- GROW: $299/month for 5,000 review invites.
- PLUS: $499/month for 10,000 review invites.
Note: Each plan comes with a 14-day free trial.
9. Smile
Link: https://smile.io/
Key Features of Smile
- Customizable loyalty programs.
- Diverse ways to earn points.
- Tailored reward structures.
- Branded referral widgets.
- Integration with tools like Klaviyo, Judge.me, etc.
- Native support for Shopify POS.
Smile specializes in creating loyalty programs that incentivize repeat purchases and customer engagement. It is mainly designed for businesses looking to improve customer loyalty through rewards and referral programs.
In addition to loyalty features, Smile.io offers branded referral widgets, customizable reward structures, and analytics to track customer engagement and reward redemption. Plus, it integrates seamlessly with eCommerce platforms including Shopify and BigCommerce.
Pros of Smile
- Comprehensive loyalty programs.
- Robust integration capabilities.
- Powerful analytics and reporting.
- Dedicated support and migration.
Cons of Smile
- Higher cost for larger businesses.
- Less emphasis on reviews.
- Requires dedicated setup.
- Less robust review tools.
Pricing:
- Starter: $49/month for up to 500 monthly orders.
- Growth: $199/month for 2,500 monthly orders.
- Plus: $999/month for 7,500 monthly orders.
However, you can use Smile for free if your business has less than 200 monthly orders.
10. Refersion
Link: https://www.refersion.com/
Key Features of Refersion
- Unlimited affiliates and visits.
- Listings in the refresion marketplace.
- Sales tracking.
- Affiliate experience dashboard.
- Custom integration with developer APIs.
- Product-specific commissions.
- Multiple commission structures.
- Integration with top eCommerce platforms like Shopify, Chargebee, etc.
Refersion is an affiliate marketing and influence management platform that serves as a strong Yotpo alternative. While Yopto focuses on customer engagement through reviews and loyalty programs, it excels in helping businesses manage, track, and scale their affiliate and influencer partnerships.
Furthermore, it offers detailed insights into affiliate sales, commissions, and conversions to give you a clear picture of affiliates that are working the best for you and your business. Plus, it supports various commission models like flat-rate, percentage-based, and tiered commissions to allow businesses to structure their affiliate programs based on performance.
Pros of Refersion
- Scalable affiliate program.
- Detailed tracking and reporting.
- Strong API and integration options.
- Free marketplace listings.
Cons of Refersion
- Higher cost.
- Steeper learning curve.
- Limited directed sales and review focus.
- Limited features for small businesses.
Pricing:
- Professional: $119/month for up to 50 monthly order conversions.
- Business: $299/month for up to 200 monthly order conversions.
- Enterprise: Custom pricing for unlimited monthly order conversions.
Note: Each plan comes with a 14-day free trial.
11. Podium
Link: https://www.podium.com/
Key Features of Podium
- SMS messaging.
- Review management.
- Multi-channel communication.
- Detailed analytics and insights.
- Variety of free tools.
Podium is a customer communication platform that serves as one of the powerful Yotpo alternatives. It helps businesses enhance their customer interactions through messaging, reviews, and feedback collection.
Plus, it provides you with the tools for SMS messaging and online reviews to help improve customer satisfaction and drive conversions. The podium also integrates seamlessly with popular CRMs and eCommerce platforms like Shopify and WooCommerce.
You can also use the podium’s free tools such as an online reputation grader, google review link generator, AI response generator, and more to boost overall efficiency.
Pros of Podium
- Improves customer engagement.
- Streamlined review management.
- Time-saving features.
- Seamless integration.
- Valuable free resources.
Cons of Podium
- Advanced features are costly.
- Learning curve.
- Limited focus on Reviews.
- SMS dependence.
Pricing:
- Core: $399/month
- Pro: $599/month
- Signature: Custom pricing
12. Birdeye
Link: https://birdeye.com/
Key Features of Birdeye
- Omnichannel review management.
- Sentiment analysis.
- Real-time feedback.
- Unified messaging.
- Appointment scheduling.
- CRM and platform integrations.
- Automated responses.
Birdeye is a robust all-in-one customer experience and reputation management platform. It provides a wide range of tools for managing customer interactions and enhancing brand visibility across multiple platforms, including Google, Facebook, and industry-specific sites.
Additionally, Birdeye provides advanced tools like review generation, sentiment analysis, and real-time feedback collection to empower businesses to act based on customer insights promptly.
Pros of Birdeye
- Comprehensive review management.
- Real-time engagement.
- Actionable insights.
- Versatile tools.
Cons of Birdeye
- High pricing.
- Steep learning curve.
- Limited capabilities for loyalty programs.
- Customization limits.
- Support variability.
Pricing:
Birdeye offers three plans: Starter, Growth, and Dominate. However, the exact pricing details are not listed on their website. To get accurate information tailored to your business needs, it is recommended to visit their website or contact their sales team directly.
Conclusion
In conclusion, these Yotpo alternatives provide tailored solutions for various business needs, whether it’s managing customer reviews, enhancing loyalty programs, or optimizing affiliate marketing.
However, choosing the right Yotpo alternatives depends on your specific needs, like:
- Trustpilot, REVIEWS.io, and Birdeye for robust customer reviews.
- Loox and Okendo for eCommerce-focused visual reviews.
- Stamped.io or SMILE to enhance loyalty programs.
- Refersion for affiliate marketing.
- Klaviyo for seamless email marketing integration.
- Podium and Bazaarvoice for well-rounded customer interaction tools.
So, what are you waiting for? Take a close look at your business goals, try the free versions, and select the best Yotpo alternative today!
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